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Refund Policy

Refund Policy

At AstroAkashic, we strive to provide high-quality spiritual guidance, consultations, remedies, and related services. Please read this Refund & Cancellation Policy carefully before making any purchase.

1. No Refund Policy

All payments made to AstroAkashic, including wallet recharges, service bookings, consultations, readings, reports, remedies, digital products, and other offerings available through the Platform, are final and non-refundable.

Once funds are added to the user's wallet or a service is purchased, the amount cannot be refunded, transferred to a bank account, exchanged for cash, or transferred to another user.

2. Service Bookings

When a consultation, reading, report, healing session, or any other service is booked using wallet balance or direct payment, the booking is considered confirmed.

No refund shall be provided for:

  • Change of mind after purchase.
  • Failure to use the service.
  • Dissatisfaction based on personal expectations or outcomes.
  • Delayed usage of wallet balance by the user.
  • Missed appointments due to the user's unavailability.

3. Rescheduling

Users may request rescheduling of an appointment subject to availability and at the sole discretion of AstroAkashic. Rescheduling requests must be made at least 24 hours prior to the scheduled appointment time.

Failure to attend a scheduled session without prior notice may result in forfeiture of the booking amount.

4. Wallet Balance

Any amount deposited into the wallet is solely intended for purchasing services available on the Platform.

  • Wallet balances are non-refundable.
  • Wallet balances cannot be withdrawn as cash.
  • Wallet balances cannot be transferred to another account.
  • Wallet balances may only be utilized for services offered through the Platform.

5. Technical Errors

In the event of a genuine technical error resulting in duplicate payment or incorrect charging, AstroAkashic reserves the right to investigate the matter. If verified, the amount may be credited back to the user's wallet or adjusted appropriately at the sole discretion of AstroAkashic.

6. Service Availability

AstroAkashic reserves the right to cancel or reschedule a service due to unforeseen circumstances, technical issues, or advisor unavailability. In such cases, the amount paid may be credited back to the user's wallet for future use.

7. Contact Us

For any questions regarding this Refund & Cancellation Policy, please contact us:

Email: info@astroakashik.com
Website: https://astroakashik.com/

By using the Platform and purchasing any service, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.